From 16 hours
Up to 3 months
Teams up to 20 people
Practical Tools & Applications
Demands high interactivity
100% Customized to particular needs
Delivered worldwide, in English or Greek
“The art of making Customers, not a sale.”
Sales are contigent upon the attitude of the salesman. People will always do bussines with those people they know, like and trust. But, opportunity usually lies out of our comfort zone. From cold calls to negotiation skills, thiis intensive course will give you the tools and right mindset to enable you to achieve extraordinary results.
To whom it is addressed:
The Effective Sales Training Program is addressed to executives that are in direct contact with customers, either as sales or customer service executives. The program is 100% customized based on the particular team’s needs and level of experience.
Program Levels:
- Beginners
- Intermediate
- Advanced
- Performance boost, for executives with great experience who wish to reach professional level
Methodology:
The content of the program is 100% customised in order to adapt to any situation, market, product or service. The complete course is structured in such a way in order to cover from A – Z of the complete sales process. Based on particular needs and targets, special weight is given in each session.
It is an intensive program with a plethora of practical excercises so that participants can try new techniques, experiment themselves and evaluate new tools and methods that they can adopt immediately in their everyday work.
COURSE OUTLINE
The Basics of Sales
Redefining Sales | What it means to be a Salesman | Professional Salesman vs amateur Salesman | Commitments | The only reason poeople don’t love sales | The most important sale | Time and sales | Millionaire Time Management Tool | Group action planning
In Contact with the Customer
The first rule of sales | Learn to agree | Credibility and trust | They believe only in what they see | Attitude | States of Mind Management | The art of giving – Why it is more important than sales | The price myth | The illusion of lack of money | The 3 Musts of the successful Salesman | 3 conditions of closing a sale
The Fundmental Steps
Sales roadmap | Greeting | Immediate problem solving | Investigation – Mistakes – Investigation purpose (what – why – how) | Right and wrong answers | Presentation – The right product choice | Features – Advantages – Benefits. DBM & APES | Closing a presentaion | Write Up
Completing the Sale
Closing a sale theory | 10 basic reasons for failing at closing a sale | Simple and advanced rules for closing a sale | Sales closing strategies | Sales closing techniques – time – value – product | Sales closing techniques for clients who tend to postpone their decision | Traditional and advanced techniques for closing a sale
Managing Objections
Theory | Steps for Masters | Objection types | The secrets of objections | Methodology to manage objections | Complaints vs. Objections | Personal responsibility | Using objections for closing the sale | 50 different types of objections and ways to manage them
Remarkable Follow Up
Follow up facts | The basic principles and mistakes of follow up | Effective follow up tools and methods | Prospects follow up strategy | Customers follow up strategy | The reasons they don’t buy from you | Advanced follow up methods
Mastering Cold Calls
Basic principles | Types | Preparation | “Overcoming the doorman” | Managing objections | Advanced Techniques
Prospecting
Basic techniques | Tips and tricks for prospecting | Managing lists | Warm Calls
Incoming Calls
Call types | Rules and effectiveness | Myths | Control | Salesman targets | Responsibilities and obligations | Ideas to avoid | Stages, control and booking a meeting
60 Habits + Motivation for Sales Executives
The trails of success | The 60 charachteristics of extremely effective salesmen | Potential – Mission – Confidence – Targets – Persistance
Why choose effective workshops
LET’S TALK.
If you want to learn more about our workshops please drop us a line or give us a call to arrange a meeting with Konstantinos to discuss how to maximize your peoples’ potential.
Effective Workshops Support:
Maria Papacosta
Happy Creations
T.: +30 2108002866
M.: +30 6942422365
MPapacosta[at]happycreations.gr